The Logistics Audit (Business)

A guide to reshaping your logistics process – to win sustainable performance breakthroughs.

The Logistics Audit has 6 dimensions. Each of them applies to service providers as well as to manufacturers. They are:

• customer - supplier - employee relationships
• long-range planning
• cross-functional planning
• information support
• continuous improvement
• measurement

For each dimension, see what you should expect to deliver and find 20 or more key questions - as well as documents and hard data to check your answers.

For example, on supplier relationships, the audit suggests 22 questions on: product sourcing, reducing suppliers, and involving suppliers in planning. It advises which managers to interview, what data and opinions to seek, and what to ask suppliers.

Use the audit to measure your company - or individual divisions/departments - against an objective standard, to gauge overall performance and pinpoint shortfalls.

The audit includes a detailed guide to the audit process:

• How to set-up and staff the audit team
• How to create an audit project plan and lay the groundwork
• How to gather, analyse and share results
• How to write audit reports, make recommendations and deal with resistance to those recommendations.

The final section of the audit includes 30 pages of detailed questions and checklists – ready for the team to use at each stage of the self-assessment audit.